Source IP filtering changes
This enhancement is listed as part of Flexera One Safelist URLs and Endpoints.
Between July 18th - July 25th, 2022, Flexera will be making updates to the Flexera One infrastructure that will change the outbound IP address Flexera uses for customers’ cloud instances. Once all services are updated, Flexera will send out another communication in the Flexera One Blog letting customers know that it is safe to remove old IPs from their safelist. You only need to update the safelist listed in this section if Flexera One is making outbound connections to your systems and you currently safelist IPs for those connections. For example:
- IT Visibility and IT Asset Management customers who have connected their Flexera One service with ServiceNow using IP addresses should update the list of IP addresses allowed to access their ServiceNow instances.
- Cloud Cost Optimization customers that use policies should update their safelist to allow the policies to connect to their infrastructure.
The following table of IP addresses are for outbound traffic from Flexera One to customer systems whereby a Flexera system (sourced from one of the possible regions) may initiate a request into your environment. If you are performing source IP address filtering, then you will need to permit the listed source addresses on your network firewall, based on your region:
Source IP Address Filtering
| Region | IP Addresses to Safelist |
|---|---|
| North America Regions This is for customers who access their Flexera One instance using: https://app\.flexera\. com . | 52.88.53.106 34.212.183.202 54.81.246.227 3.219.67.22 |
| EU Regions This is for customers who access their Flexera One instance using: https://app\.flexera\. eu . | 18.158.34.91 3.67.183.56 |